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Terms and Conditions

Terms and Conditions for [words] Bookstore Website Orders

The following conditions apply to online sales from our website:

Privacy Policy

We do not sell data and respect the confidentiality of your information. [words] Bookstore uses Authorize.Net, a Visa Solution, and a leading payment gateway since 1996. The Authorize.Net Payment Gateway adheres to strict industry standards for payment processing, including:

* 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

* Industry leading encryption hardware and software methods and security protocols to protect customer information.

* Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

Shipping Policy

We primarily ship by USPS–Media Mail or Priority. If you require expedited shipping, please indicate this in the comments box. Note that, depending on the size and weight of the order, higher surcharges for expedited service or overnight delivery may apply.  In the rare event that a shipment requires extra postage, we will notify you for approval.

Returns Policy

If we ship you the wrong book, we will pay the shipping charge for you to send it back and the charge for us to send you the right book. If you order the wrong book, you will have to pay shipping to return it. We don't charge a restocking fee, but the book must still be in the same condition in which we shipped it, and you must request permission before you ship the book.

[words] Bookstore retains the right to modify these Terms and Conditions at its discretion.


For additional information, please contact the bookstore at orders@wordsmaplewood.com or call the store at 973.763.9500.

Terms and Conditions

© 2009-2015 Words, LLC | 179 Maplewood Avenue | Maplewood NJ 07040 | 973-763-9500 | info@wordsbookstore.com